Return Policy

From our Terms of Use:

  • All orders are packed professionally. Once a package leaves the Westone Distribution facility it becomes the responsibility of the shipping company and the customer.
  • Refused orders are subject to freight charges and a 15% restocking fee.
  • Damages and shortages must be reported to Westone Distribution within 48 hours of receipt of goods.
  • All returned checks result in a $30.00 charge and a hold on all pending orders.
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